Winning with Our Future Members

Are you ready for the world of the digital native?

The number of policyholders who grew up with the Internet is ever increasing. Their adept use of technology enables them to think differently and take new, radical approaches to common needs -- including the need for insurance. Our organizations require strategies to keep up with "digital natives."

In this session, we cover the following topics:

How the customer of the future will differ from the past

Essential capabilities for the next five years

Long term planning for the future of the industry