Last Updated: July 6, 2023
Description of Users and Acceptance of Terms
The Information We Collect and How We Use It
In the course of operating the Website, BriteCore collects or receives the following types of information:
We collect contact information on our Website; the contact information collected varies depending on the webpage but typically includes some combination of your name, email address, phone number, company name, and any information you provide in messages to us. We use such contact information for purposes such as responding to, and following up regarding, your inquiries, providing you with requested information, sending you email alerts (including marketing emails), providing you access to our newsletter, or reviewing your job application materials. Depending on the nature of your message (e.g., purchase of BriteCore products), we may route your information to an appropriate third party to better address your message.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived at our Website, or the pages you’ve clicked on while on our Website). We may use these log files for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, or optimizing the user experience.
We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.
Session Cookies: We use session cookies to make it easier for you to navigate our Website. A session ID cookie expires when you close your browser.
Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete them. You can remove persistent cookies by following directions provided in your web browser’s “help” file. To the extent we provide a log-in portal or related feature on our Website, persistent cookies can be used to store your passwords so that you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our Visitors to personalize the experience on our Website.
In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our Website (e.g., email open rates, URL clickthroughs)
If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Website may not function properly or as intended.
Third-Party Analytics Providers
For Google Analytics, please visit: https://www.google.com/analytics
For Salesforce Pardot, please visit: https://www.pardot.com/
In an ongoing effort to better understand our Visitors and the Website, we might analyze your information in aggregate form to carry out, maintain, manage, and improve operations in connection with the Website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services and the Website to current and prospective business partners and to other third parties for other lawful purposes.
Disclosure to Public Authorities
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Sharing with Third Parties
We may also engage other companies and individuals to perform certain business-related functions on our behalf in connection with our Website. Examples may include cloud hosting providers, technical assistance and security, database management/back-up services, analytics, digital marketing (e.g., marketing automation), customer relationship management, and customer service. These other companies will have access to your information only as necessary to perform their functions and to the extent permitted by law. We may also share your information with any of our parent companies, subsidiaries, affiliates, or other companies under common control with us in order to support (i) the marketing, sale, and delivery of any products or services and (ii) the other purposes described herein.
Opt-Out for Email Marketing and Certain Other Communications
You may also manage your receipt of marketing communications by clicking on the "Update Email Preferences" link located on the bottom of an applicable BriteCore marketing email and following the instructions found on any page to which the link may take you, or by contacting us at firstname.lastname@example.org. In all such cases, please allow us a reasonable time to process your request. You cannot opt out of receiving administrative or transactional e-mails.
How We Protect Your Information
We take commercially reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.
Retention of Personal Information
Important Notice to All Non-US Residents
Our servers are located in the US. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Your decision to provide such data to us, or allow us to collect such data through our Website, constitutes your consent to this data transfer.
Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact BriteCore via email at email@example.com.
Do Not Track
BriteCore does not respond to "Do Not Track" settings or other related mechanisms at this time.
Links to External Website
California Consumer Privacy Act and General Data Protection Regulation Rights Request Form
Last Updated: September 24, 2020
BriteCore values privacy. To submit a rights request pertaining to your personal data pursuant to your rights under the General Data Protection Regulation(“GDPR”) or California Consumer Privacy Act (“CCPA”) please complete the form below. The request will be handled in the order received and will be based on the information you provide.
We may require more information from you (or your authorized agent) to ensure proper verification of identity and authorization. Please note, if you have multiple email addresses or phone numbers that you have used with us and would like to make a request for each one, you must submit a separate request for each.