Blog Post

The Core System "Build versus Buy" Decision for P&C Insurers

August 26, 2025

Property and Casualty (P&C) insurers face a critical strategic question when it comes to their core insurance systems: Should you build your own solution from scratch, or buy a proven solution from a policy administration system vendor?

While the idea of a tailor-made, homegrown system can be appealing, the realities of cost, time, scalability, and long-term support often tell a different story.

The Challenges of Building from Scratch

Creating a custom core insurance system demands significant resources—developers, designers, and IT specialists—all pulled away from your primary business of insurance. Development cycles are lengthy, delaying your ability to respond to market changes, and the hidden costs of maintenance, updates, and training can quickly surpass the price of an off-the-shelf solution.

Integration is another hurdle. Homegrown systems frequently struggle to connect seamlessly with other tools, platforms, and data sources, leading to inefficiencies and data silos. And as your company grows, scalability issues can emerge, turning your core system into a bottleneck rather than a business enabler.

Why Buying Makes Strategic Sense

Established core insurance platforms offer a faster, lower-risk path to modern capabilities. These solutions are tried and tested across multiple insurers, reducing the likelihood of implementation surprises. They’re built for scalability, ensuring your system can grow with your business, and vendors provide continuous upgrades to keep you ahead of industry trends without draining your internal resources.

Moreover, purchasing a solution comes with access to vendor support and training, so your team can focus on delivering innovative insurance products rather than troubleshooting technical issues.

The Bottom Line

In today’s rapidly changing insurance environment, speed, flexibility, and access to best practices are essential. Buying a modern, scalable, vendor-supported insurance policy administration solution often emerges as the smarter, more cost-effective choice over the long term.

For a deeper dive into the pros and cons of each approach, download our complete solution brief: The Core System ‘Build versus Buy’ Decision for P&C Insurers.

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