Claims

BriteCore combines claims administration and business process management (BPM) to support the end-to-end claims process. From open to close, agents and adjusters work collaboratively and efficiently within BriteCore to process FNOL, establish reserves, upload reports, issue payments, and settle claims.
Request a Demo
Improved customer experience
Improved customer experience
Ability to launch new digital channels
Ability to launch new digital channels
More efficient processing
More efficient processing
Lower costs & cycle times
Lower costs & cycle times
“BriteCore has brought a level of automation that has never been available before. Claims management has never been easier!”
Dan DeArment President & CEO
Friends Cove Mutual Ins. Co.

Tailored Notifications

Administrators can create personalized notifications, marketing messages, or policy updates directly to a user or group of users from the administrator portal. Messages can be sent as through push notification, email, or messages within the app.

Track Key Engagement Metrics

View metrics about policyholders app engagement directly from the administrator portal. Administrators can see when a policyholder opens a document, makes a payment, files a claim, or even clicks a specific button within the portal.

Product Features

BriteCore claims gives insurers greater control over a streamlined claims process. Intuitive workflows and automation enable insurers to settle claims faster. Portals and mobile apps provide customers and agents with new digital options for reporting and verifying the status of claims. This combination of greater speed, flexibility, and visibility enables insurers to deliver an improved customer experience while lowering costs and claim cycle times.

Automated coverage verification
Granular tracking of reserves and payments
Subrogation billing and the production of correct general ledger entries
Agent portal with self-service
Policyholder portal with self-service
Recording and storage of new loss notices
Claimant contact management data capture
Automatic subrogation identification
Generation of notes, diaries, and reminders
Inclusion of external documents and images in notes
Assignment of multiple adjusters to a single claim
Aggregate tracking (erosion of policy limits)
Deductible tracking
Check processing
Calculation and scheduling of partial payments
Accommodation of multiple pay parties
Support for multiple payments combined in one disbursement
Ability to handle multiple offsets and deductions against benefits
Standard and ad hoc reports
Dashboards
Jurisdictional-specific reports and forms
Identification of claims subject to reinsurance
Assignment to reinsurance treaties
Assignment to facultative arrangements
Automatic identification of catastrophe claims
Attaching multiple LOBs and causes of loss to a single catastrophe
Mapping tools