BriteCore’s brandable Policyholder Portal empowers your customers with self-service capabilities. Available from a web browser or mobile app, the portal provides a new digital channel for your policyholders to view and update their policy, billing, and claims information at any time, from any device, wherever they are.Request a Demo
New digital channel for customers
Customer self-service capabilities
Reduced processing times for staff
Decreased call volume from policyholders
Policyholders can review their policy details, update their account information, pay their bills, enroll in auto-pay, update their billing schedule and payment information directly from the app.
Policyholders can go paperless by opting into document e-delivery. They can also access and download policy documents such as declarations, invoices, and auto ID cards directly from the portal.
Track Key Engagement Metrics
The policyholder portal provides a new digital channel to engage with your customers. Policyholders have access to their information at any time, allowing them to review their policies, pay a bill any time or submit a claim as soon as it happens rather than waiting for business hours. By encouraging customer self-service and electronic payments, the portal drives efficiency gains through reduced processing times and decreases the volume of messages from policyholders and agents.