We’re Here for You
Need help with the BriteCore platform? It's easy to get the support you need. You can access our ticketing system right from the BriteCore platform.
How can we help you?
BriteCore provides our clients with ongoing support through a team of friendly, knowledgeable, and responsive staff. Our support team has the expertise to resolve data, printing, vendor, and maintenance issues kindly and promptly.
How to submit a request
The best way to make a support request is to submit a support ticket through your BriteCore portal. We use ZenDesk as our ticketing system and provide our clients with login information.
You can also interact with our support team on the BriteCore Community Forum. The forum gives you a place to communicate with your peers in the industry and ask questions directly of BriteCore staff and partners.
Services That Support Your Team
We offer a variety of services and opportunities to help your company optimize operations. Leveraging these services gives you the knowledge and tools you need to provide your policyholders and agents with the most value and the highest standards of customer service.
Implementation
Customer Support
Advisement
Education
Application Support
