Analyst Report

Modern Core Systems Enabling Transformation

Use Cases to Modernize, Optimize, and Innovate

Mark Breading, SMA
Karen Furtado, SMA

Insurers Halifax, MMIC, and AFM were profiled for their success with digital transformation in the report “Modern Core Systems Enabling Transformation,” from SMA.

Overview

SMA details the insurance transformation journey that P&C insurers must embark on to realize sustained business value and competitive advantage, examines changing business demands and tech requirements that core systems platforms must be able to address, and provides three use cases that explore the business value that can be realized from a successful journey. BriteCore is pleased to congratulate Halifax Mutual Insurance Company, Municipal Mutual Insurance Company of West Virginia, and Alamance Farmers’ Mutual Insurance company on their inclusion in this report.

Key Takeaways
Halifax doubled its DWP and realized efficiency gains that enabled their team to absorb large spikes in claims from recent hurricanes
MMIC dramatically reduced printing and postage costs and saw strong growth among agencies
AFM saw dramatic increases in their DWP (250%) and writing territory and began pioneering new enhancements and revenue models
Use of a digitally native, cloud-based, and API-based core platform, such as BriteCore, is an essential ingredient in realizing success with digital transformation